Refund policy
Return & Refund Policy
Last Updated: June 15, 2026
At Electrics Review LLC, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward 30-day return policy.
30-Day Return Window
Customers may request a return within 30 days of receiving their order.
To be eligible for a return, items must:
- Be unused and in their original condition.
- Be returned in the original packaging.
- Include all accessories, inserts and components.
- Not show signs of damage caused by misuse.
How To Start A Return
To initiate a return, please contact us at:
Email: contact@electricsreview.com
Please include:
- Full name
- Order number
- Reason for return
- Photos (if the item is damaged or incorrect)
Our support team will provide return instructions.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status.
If approved, refunds will be issued to your original payment method.
Please allow 5–10 business days for your bank or card issuer to process the refund.
Original shipping charges are non-refundable unless the return is due to our error.
Damaged, Defective or Incorrect Items
If you receive:
- A damaged item
- A defective item
- An incorrect item
Please contact us within 48 hours of delivery.
We may request photographs to verify the issue and will provide a replacement or full refund at no additional cost.
Non-Returnable Items
The following items cannot be returned:
- Items showing signs of use or damage caused after delivery
- Products returned without original packaging
- Products intentionally damaged by the customer
- Gift cards (if applicable)
Order Cancellations
Orders may be cancelled before they have been processed or shipped.
Once an order has been shipped, it cannot be cancelled and must follow the standard return process.
Return Shipping Costs
Customers are responsible for return shipping costs unless:
- The item was defective
- The wrong item was delivered
- The item arrived damaged
Contact Information
Electrics Review LLC
2093 Philadelphia Pike
Claymont, Delaware 19703
United States
Email: contact@electricsreview.com
Phone: +1 (989) 534-9569